Welcome to Our Privacy Policy
Jogo e Alegria respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a reservation, or join us for dinner and poker evenings.
- We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- This policy applies to all interactions with Jogo e Alegria, including our offline poker lounge.
- By using our website or services, you agree to the practices described here.
Effective date: 7 September 2026
Our Commitment to You
We believe in transparency and simplicity. Our privacy practices are designed to be as relaxed and straightforward as our dining experience, while still meeting our legal obligations.
- We only collect information that helps us provide better service.
- We never sell your personal information to third parties.
- You can contact us at any time with privacy questions.
You can reach us at [email protected] or (03) 5550 7314.
Information We Collect
Types of Personal Information
We collect information you provide directly, such as your name, phone number, email address, and any details you share when making a reservation or enquiry. We may also collect information automatically through website analytics.
- Reservation details: name, contact number, party size, date and time.
- Enquiry details: email address and message content.
- Poker lounge participation: name and contact details for booking a table or joining a poker night.
- Technical data: IP address, browser type, device information, and pages visited.
No financial information is ever collected or stored. We do not collect sensitive information unless required by law.
Information You Choose to Share
When you contact us about private events, group dining, or poker evenings, you may choose to provide additional details such as dietary requirements, accessibility needs, or seating preferences.
- This information helps us personalise your experience.
- You are not required to provide any information beyond what is necessary for your booking.
How We Use Your Information
Primary Uses of Your Information
We use your personal information to manage reservations, respond to enquiries, and provide you with information about our restaurant and poker lounge. We also use aggregated data to improve our website and services.
- To confirm and manage your table bookings.
- To communicate with you about your reservation or event.
- To send you updates about special events, menu changes, or poker nights if you opt in.
- To analyse website traffic and improve user experience.
- To comply with legal obligations.
We do not use personal information for automated decision-making. Marketing communications are only sent with your consent.
Offline Poker Lounge Specifics
When you participate in our hosted poker nights or casual poker evenings, we use your contact details solely to manage your booking and ensure a smooth experience. We do not collect any financial information or record game outcomes.
- Your name may be used to reserve a seat at a physical poker table.
- We may contact you to confirm your attendance or inform you of schedule changes.
No wagering or financial stakes are involved. Poker chips are used only as colourful symbolic table props.
Disclosure of Personal Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, managing reservations, or sending communications. These providers are contractually obligated to protect your information and use it only for the services we request.
- Examples include website hosting, analytics, and email marketing platforms.
- We do not sell or rent your personal information to any third party.
Legal Disclosure
We may disclose personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Jogo e Alegria, our guests, or others.
- This includes responding to lawful requests from public authorities.
Data Security and Retention
Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption where appropriate, and restricting access to authorised staff only.
- Our website uses HTTPS to encrypt data in transit.
- We regularly review our security practices.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymise it.
- Reservation records are typically kept for 12 months.
- Enquiry emails may be retained for up to 24 months for reference.
Your Rights and Choices
Your Privacy Rights
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, and to ask us to correct any inaccurate information. You may also request that we delete your information, subject to legal obligations.
- Right to access: request a copy of your personal information.
- Right to correction: ask us to fix errors.
- Right to deletion: request removal of your data where appropriate.
- Right to opt out: unsubscribe from marketing communications at any time.
How to Exercise Your Rights
To make a request or ask a question about your privacy, contact us using the details provided in the Contact section below. We will respond within a reasonable timeframe, usually within 30 days.
- Please provide sufficient detail to help us locate your information.
You can email [email protected] or call (03) 5550 7314.
Children's Privacy
Our Approach to Children's Data
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
- Parents or guardians may contact us to request deletion of their child's information.
Changes to This Privacy Policy
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date noted at the top.
- We encourage you to review this policy periodically.
- Material changes will be highlighted on our website where appropriate.
Current effective date: 7 September 2026
Contact Us About Privacy
Privacy Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us using the details below. We are happy to help.
- Email: [email protected]
- Phone: (03) 5550 7314
- Address: 50 Murray Street, Hobart, Australia